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Providing everything from a little help to specialised care, our flexible At Home Support services cover home nursing, home assistance and allied health.

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Offering a range of lifestyle options, each of our communities are affordably priced and designed to support your wellbeing, interests and happiness.

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Bolton Clarke is a proud, changing organisation built on experienced and trusted providers. With RSL Care Queensland and the Royal District Nursing Service Victoria at the heart of our DNA, we have been caring for Australians since 1885.

We have continued to expand our services welcoming Acacia Living Group in 2021, Allity in 2022 and McKenzie Aged Care in 2023.

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Year in Review 2022

Our 2022 Year in Review highlights milestones and progress throughout the year and our ongoing commitment to promoting customer choice, genuine health, wellbeing and care leadership.

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Our Purpose and Values

The work we do is driven by our purpose to help people live a life of fulfilment.

Our values of Listen, Be kind, Be curious, Always safe and Always together are bringing this purpose to life. They are a reflection of our commitment to our customers and of our everyday interactions with each other.

The way we operate ensures we actively engage with our customers to develop responsive and supportive services that recognise their unique needs, interests and experiences.

Our leadership

The Bolton Clarke Board of Directors use their experience to help build world class services and support more independent, fuller lives for thousands of people, both here in Australia and globally.

Our skills-based Board provides a foundation to support our sustainable future growth with joint management, executive risk and audit, and clinical governance committees and a portfolio decision group to ensure our governance processes are best in class.

The Board is committed to ensuring the care and services provided to consumers meet the Aged Care Quality Standards which took effect on 1 July 2019.

Mr Pat McIntosh AM CSC

Mr Pat McIntosh AM CSC

Chairman of the Board
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Mr Stephen Muggleton

Mr Stephen Muggleton

Group Chief Executive Officer
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Dr Cherrell Hirst AO

Dr Cherrell Hirst AO

Chair, Clinical and Care Governance Committee. Member, Risk and Audit Committee.
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Mr Robert Lourey

Mr Robert Lourey

Chair, Nomination and Remuneration Committee. Member, Clinical and Care Governance Committee.
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Mr Stuart Lummis

Mr Stuart Lummis

Chair, Capital Committee. Member, Risk and Audit Committee.
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Mr Jeffrey McDermid

Mr Jeffrey McDermid

Chair, Risk and Audit Committee. Member, Capital Committee.
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Assoc Prof Beverley Rowbotham AO

Assoc Prof Beverley Rowbotham AO

Member, Clinical and Care Governance Committee. Member, Nomination and Remuneration Committee.
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Mr Anthony Crawford

Mr Anthony Crawford

Member, Capital Committee. Member, Nomination and Remuneration Committee.
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Board advisors

Dr Stephen Hollings

BA (Hons) PhD, FAICD

Dr Anne Jones

Emeritus Professor, BSc (Hons), MSc, GradDip Ed, EdD

Dr Tony Sherbon

MBBS MBA GAICD

Mr Ken Whelan

Our history

From a single nurse walking the streets of Melbourne to our first veterans hostel in Brisbane, our tradition of care and history of service continue to inspire and guide our work.

After providing over a century of support we came together, united by our commitment to the highest quality care delivered with kindness and respect. In 2017, we adopted a new name – Bolton Clarke – recognising our early founders Brigadier William Bolton and Lady Janet Clarke.

Timeline Carousel

1884
1884
1888
1890
1915
1918
1933
1937
1946
1957
1965
1967
1969
1979
1987
1997
2008
2011
2014
2016
2018
2018
1884

1885

Reverend Dr Charles Strong and 15 eminent Melbourne citizens meet on 17 February with the mission of alleviating the distress and illness of those living in the city’s slums. As a result, the Melbourne District Nursing Society is born.

1888

1889

Well-known philanthropist, Lady Janet Clarke, is elected president of the Melbourne District Nursing Society, a role she will hold until 1908. A giant of the organisation’s early history, she will later be made a Life Governor.

1890

1891

Annual visits increase to over 8,000, with nurses navigating Melbourne’s laneways on foot to provide medical aid, food and comfort to the infirmed, the elderly and those unable to care for themselves.

1915

1916

Brigadier William Kinsey Bolton forms the Returned Sailors’ and Soldiers’ League, the forerunner of the RSL, and becomes its first national president.

1918

1919

As a result of the larger numbers of patients visited during the influenza epidemic, nurses are provided with cars for the first time. This increases patient numbers nearly fourfold from 1,104 to 3,992.

1933

1934

62,500 customer visits are made, including midwifery duties totalling 14,344 obstetrics visits to 650 patients.

1937

1938

Prominent businessman, Mr George Marchant, donates Kingshome – RSL’s first veteran hostel in Brisbane’s western suburbs, opened on 18 June 1938. It provides stability, security and a sense of community to an initial 64 ex-servicemen.

1946

1947

Upon learning that Kingshome is overcrowded, World War I veteran and mining leader, Mr Malcolm Newman donates Fernhill at Caboolture – one of South East Queensland’s finest private residences.

1957

1958

The Victorian Hospitals and Charities Commission requests RDNS to shift its focus to relieve the acute hospital bed shortage, which separates the district nursing work and Melbourne After-Care Hospital. As a result, the Society’s name changes to Melbourne District Nursing Service and the home nursing service moves to  452 St Kilda Road, Melbourne.

1965

1966

Her Majesty, Queen Elizabeth II, grants use of the 'Royal' prefix and the 'Royal District Nursing Service' (RDNS) name is adopted.

1967

1968

The original buildings at Fernhill are replaced with a purpose built 40-bed nursing home to further support the needs of ageing residents.

1969

1970

During the 1970s, eight new RDNS sub-centres are opened – Frankston, Caulfield, Heidelberg, Knox, Rosebud, Broadmeadows, Collingwood, and Dandenong.

1979

1980

In September 1980, RSL Care opens a residential community at Pinjarra Hills, located in Brisbane’s west, which will later be renamed Fairview. The original building offers 120 beds, with 30 additional beds added in 1982, including a day therapy centre.

1987

1988

Plans for the first RSL Care retirement community begin when Mackay RSL Bicentennial Community is gifted as a retirement village consisting of 25 independent villas.

1997

1998

RSL Care home care services commence on the Gold Coast. The service quickly expands over five years to support communities from North Queensland to Northern New South Wales.

2008

2009

RDNS is chosen by the Auckland District Health Board, in New Zealand, to assess clients’ personal care needs, deliver personal assistance services and provide care management. This becomes the first international expansion for the organisation. Today the NZ operation visits 2,400 customers each week with a team of over 400 dedicated community support workers, registered nurses and occupational therapists.

2011

2012

RSL Care forges a new path with an independent Board, underpinned by ANZAC principles and adopting a broader service mission for all older Australians.

2014

2015

RSL Care and RDNS come together as a single organisation, creating one of Australia’s largest not-for-profit providers of in-home care, and residential services, clinical nursing, and active retirement living.

2016

2017

Under our new name, Bolton Clarke, we continue to build on the trust and reputation we have earned.

2018

NOW

Our long held values of compassion and respect remain at the heart of everything we do.  Every day, in all we do, our promise is to support you in achieving the quality of life and independence that defines who you are.

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Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
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